Bending The Spending Curve By Altering Care Delivery Patterns: The Role Of Care Management Within A Pioneer ACO
By John Hsu, Mary Price, Christine Vogeli, Richard Brand, Michael E. Chernew, Sreekanth K. Chaguturu, Eric Weil and Timothy G. Ferris
Health Affairs, May 2017
We examined the impact of patient participation in a Pioneer ACO and its care management program on rates of emergency department (ED) visits and hospitalizations and on Medicare spending.
From the Study Results
Overall participation in the ACO was associated with a reduction in Medicare spending of $14 per participant per month, a decline of 2 percent. This association was not significantly different from no change, but the magnitude of the decline was comparable to estimates in previous studies.
From the Limitations
The analyses also focused on Medicare spending but did not assess total spending, including program costs. To our knowledge, no other study of ACOs has included program costs in its analysis.
From the Discussion
There were modest overall ACO spending reductions, with magnitudes comparable to those of all ACOs as described in other published reports and generally consistent with the assessment of the Partners ACO by CMS.
http://content.healthaffairs.org…
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On the Ethics of Accountable Care Research
By Kip Sullivan, J.D.
The Health Care Blog, August 25, 2017
The paper I am examining is the third that Hsu et al. have published in Health Affairs about Partnersā Pioneer ACO, the second largest of the 32 ACOs that entered Medicareās Pioneer ACO program in 2012.
They found that Partnersā ACO cut Medicareās costs by a statistically insignificant 2 percent. This outcome is consistent with CMSās data on the performance of Medicare ACOs, as well as the extremely rare studies of total spending by private-sector ACOs. The only papers seeming to contradict this bad news are two āstudiesā of simulated ACOs . We may infer from the literature that if ACO start-up and operating costs, including the costs of disease management programs, are taken into account, ACOs are raising total health spending.
However, in this third paper, Hsu et al. did not convey to their readers the impression I have just conveyed: Despite their insignificant results, they claimed Partnersā ACO is cutting costs. āOur major overall finding is that participating in an ACO and a care management program lowered utilization and spending,ā they concluded.
Hsu et al. employed two tactics that lulled readers into thinking their data supported their claim that Partnersā ACO ālowered spending.ā The first was to treat the statistically insignificant reduction in Medicare spending as if it were statistically significant. The second was to ignore the overhead costs incurred by CMS and Partnersā ACO, a problem that occurs so frequently I have proposed giving it a name ā the āfree-lunch syndrome.ā
Hsu et al. reported that Partnersā ACO cut Medicare spending on beneficiaries attributed to the ACO by CMS during 2012 and 2013 by a statistically insignificant 2 percent. As the authors put it, āthis association was not significantly different from no changeā (p. 880). Yet the authors treated this 2 percent difference as if it were significant. Throughout the paper they claimed Partnersā ACO had lowered āMedicare spending.ā They did so in the title (āBending the spending curveā¦.ā), the abstract (āACO participation had a modest effect on spendingā), and in the text (see the quote above, as well as, āThere were modest overall ACO spending reductionsā¦.ā and, āThis study provides some evidence of how one large ⦠ACO appears to have achieved its stated savingsā¦.ā).
Even if the 2-percent savings had been statistically significant, the authors should have subtracted from the claimed savings the cost of the interventions that led to the savings. These costs fall into two categories: Those CMS incurred to run the Pioneer program and those Partnersā ACO incurred attempting to achieve savings. Not reporting these offsetting costs made it easier for Hsu et al. to mislead readers into accepting their statement that Partnersā ACO ābent the cost curve.ā
Hsu and his co-authors in fact warned readers that they intended to ignore all āprogram costsā incurred by the ACO, CMS or any other entity, that is, all costs that didnāt require reimbursement by Medicare under Parts A, B or D. They didnāt say why. The only explanation they offered was, āTo our knowledge, no other study of ACOs has included program costs in its analysis.ā This is true. The vast majority of American health policy researchers think itās totally appropriate to ignore program costs when analyzing the impact of ACOs. Moreover, they think that if their limited analysis shows the ACO cut Medicareās gross spending itās ok to state repeatedly the ACO ābent the cost curveā or ālowered spending.ā
The data in Hsu et al.ā paper is useful even if it is incomplete. It contributes to a growing body of evidence indicating that ACOs cannot cut total spending, in part because ACOs cannot focus. They are measured on their ability to cut the cost of an entire population by unspecified means rather than on their ability to cut the cost of a clearly defined slice of their sickest āattributeesā by clearly defined methods.
My criticism of Hsu et al. is their misuse of their data. They implied statistically insignificant results were significant, and by stating over and over that Partnersā ACO cut āspendingā they misled readers into thinking they had measured total costs when they hadnāt.
Footnote 8:
I encourage readers to peruse RTIās evaluation of the CMP (care management program) to get a clearer view of the complexity and expense of Partnersā CMP program. To give you just a taste of the resources Partners is investing now for the 4,000 CMP enrollees examined by Hsu et al., consider these excerpts from RTIās report describing elements of the program for the 2,000 CMP enrollees during 2006-2009:
* āEleven nurse case managers [each of whom worked with about 200 patients] who received guidance from the program leadership and support from the project manager, an administrative assistant, and a community resources specialistā (p. 7);
* āa social worker to assess the mental health needs of CMP participantsā (p. 6);
* āa mental health team director, clinical social worker, two psychiatric social workers, and a forensic clinical specialist (M.D./J.D.), who follows highly complex patients with issues such as legal issues, guardianship and substance abuseā (p. 10);
* āa pharmacist to review the appropriateness of medication regimensā (p. 6);
* āhome delivery of medications five days per weekā (p. 7);
* āa nurse who specialized in end-of-life-care issuesā (p. 7);
* āa patient financial counselor who provided support for all insurance related issuesā (p. 7);
* āThe clinical team leader provided oversight and supervision of case managersā (p. 8);
* āThe medical director provided oversight and day to day management of MGHās CMPā¦.ā (p. 8);
* āMGH developed a series of clinical dashboards using data from the MGH electronic medical record ā¦, claims data, and its enrollment tracking databaseā (p. 8);
* āMGH provided [200] physicians with a $150 financial incentive per patient per year to help cover the cost of physician time for [CMP-related] activitiesā (p. 8);
* āa designated case manager position to work specifically on post discharge assessments to enhance transitional care monitoringā (p. 9);ā and
* āa data analytics team to develop and strengthen programās reporting capabilitiesā (p. 10).
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Comment:
By Don McCanne, M.D.
Everywhere you turn these days you see articles stating that we need to shift from paying for volume of health care and pay for value instead. They contend that new payment models, such as accountable care organizations, are doing precisely that. Yet evidence for increased value – lower costs and higher quality – is lacking.
The Hsu et al. article from Health Affairs (above) has been cited extensively for demonstrating that this approach is resulting in savings. Yet in the article the authors state, regarding the reduction in Medicare spending, āThis association was not significantly different from no change.ā Kip Sullivanās critique details the problems with the conclusions and is well worth reading if you want to better understand health policy chicanery, or at least unrealized health policy wishes camouflaged as health policy science.
This is more than an annoyance. In the past month a multitude of articles have called for rejecting the lure of single payer and instead moving ahead with improving the Affordable Care Act. Many of these articles contend that new payment models are bringing us the cost efficiencies that we need, and so we do not need to resort to the disruptive changes of transitioning to single payer. āThere are many ways we can get to a universal system,ā they keep telling us.
If you read the health policy literature extensively and carefully you will find that many noted policy experts who have been working on these financing concepts from the beginning have been disappointed with the results. The models are not reducing costs significantly and the improvements in quality are negligible. Nevertheless, the attitude amongst them seems to be that we should continue with these studies, perhaps trying various modifications of the models to see if maybe something will eventually come of it.
But the lay media have not picked up on this. The reporting fad of the day is that we can get to a universal system that is affordable without having to resort to Medicare for all.
From the experience of other nations we already know that single payer would save us hundreds of billions of dollars by reducing administrative waste while using other single payer tools to achieve greater value and equity in our health care system.
In his full article, available at the link above, Kip Sullivan asks a series of questions regarding the ethics of this particular health policy assessment. When the policy community, supported by the lay press, advocates for health care reform that has not held up to scrutiny while rejecting a proven model that does work – single payer – they are indeed compromising ethics, even if some donāt quite understand that.
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