April 1, 2023
Rheumatology Practice Manager Julie Baak, of the Arthritis Center in Bridgeton, Mo., describes how commercial insurance companies bully independent medical practices by overwhelming them with denials, paperwork, and administrative minutiae.
“Offices don’t have the time, the energy, or the bench strength to tangle with these people,” she says, “so most of them are going to do what the insurance company wants.”
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